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Managed Logistics
Field Services
At Managed Logistics, we take pride in offering comprehensive and reliable Field Services to cater to all your IT infrastructure needs. Our 7x24x365 helpdesk and dedicated team of Field Engineers, equipped with an average of 15 years of experience, ensure that your business operations run smoothly with unparalleled technical support.
Quick Response and Resolution
We understand the criticality of your IT infrastructure, and our rapid response time ensures that any issues or incidents are promptly addressed. Our Field Engineers are equipped with the knowledge and tools to provide efficient troubleshooting and resolution, minimizing downtime and maximizing productivity.
Hardware Procurement and Installation
As a global force in IT support, Managed Logistics has access to one of the most extensive inventories of Networking, Server, and Storage products in the open market. Our Field Services include hardware procurement, ensuring you have access to the latest technology. Our skilled Engineers handle the installation and configuration, ensuring seamless integration into your existing infrastructure.
Data Center Staging and Deployment
For large-scale deployments or complex projects, our Field Engineers excel in data center staging and deployment. We ensure that every device is staged, configured, and tested according to your specifications before deployment, guaranteeing smooth operations from the outset.
Smart Hands and Project Services
Managed Logistics offers flexible smart hand services, providing you with additional personnel for project-related tasks. Whether it's rack and stack services, equipment relocation, or cable management, our Engineers are well-versed in handling various project services to meet your unique requirements.
Hardware Maintenance and Repairs
Our Field Engineers are trained and certified to handle hardware maintenance and repairs for a wide range of OEMs, including HPE, HPE 3PAR, HPE/Hitachi Storage arrays, and related peripherals. We ensure your data center hardware operates smoothly and efficiently to minimize disruptions.
IT Asset Disposition (ITAD) Services
Managed Logistics understands the importance of proper asset disposition. Our Field Services include ITAD services for buyback or resell. We also provide asset tracking, reporting, and project management services for destruction or reselling in compliance with industry standards.
Customizable Solutions for Your Business
We recognize that each business has unique requirements. Our Field Services are highly customizable to meet your specific needs and budget. Our dedicated Subject Matter Experts will work closely with you to design tailored solutions that align with your IT infrastructure goals.
With our 24/7 availability and commitment to delivering exceptional solutions, we are ready to become your trusted partner in managing your IT infrastructure. Let us handle your Field Services needs while you focus on driving your business forward with confidence.
How do I engage with your team?
Maintech provides a homegrown SaaS platform called eMaintech that manages the opening of work orders, resource logistics, and contract tracking.
What types of contracts are available with Maintech?
Maintech has the ability to contractually engage with clients via common materials, prepaid timebanks, and project statement of works.
How large is your field force?
Maintech employs over 1000 W-2 field techs in the US and the equivalent internationally as well as stringently vetted partners that we can leverage for larger projects when additional resources are needed.
